Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 09:18:44 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           12:49 PM, 02nd Mar                     ?                    I need information about my Cashback           12:50 PM, 02nd Mar                     ?                    Same no. Is my registered no.           12:50 PM, 02nd Mar                     ?                    Can you please help me because it’s not reflecting in account           12:51 PM, 02nd Mar                   Mohammad                   Good Afternoon Gaurav, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:52 PM, 02nd Mar                     ?                    Hi I need a help regarding my Cashback           12:52 PM, 02nd Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           12:54 PM, 02nd Mar                     ?                    Ok           12:54 PM, 02nd Mar                   Mohammad                   Could you please confirm us the order id 9413956248 against which you supposed to get the cashback?           12:55 PM, 02nd Mar                     ?                    Yes           12:56 PM, 02nd Mar                     ?                    This one also 9413675571           12:56 PM, 02nd Mar                   Mohammad                   Thank you for the confirmation.           12:56 PM, 02nd Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           12:57 PM, 02nd Mar                     ?                    This also 9413351799           12:57 PM, 02nd Mar                   Mohammad                   Thank you for your patience.           01:01 PM, 02nd Mar                   Mohammad                   Kindly note that we checked the order id 9413351799 but not found any cashback promotion applied on it.           01:03 PM, 02nd Mar                   Mohammad                   Regarding the order ids 9413956248 and 9413675571 the cashback will be credited after 30 days of order delivery/collection.           01:04 PM, 02nd Mar                   Mohammad                   Is there anything else I can assist you with?           01:06 PM, 02nd Mar                     ?                    Tks           01:07 PM, 02nd Mar                     ?                    So I can use it anywhere           01:08 PM, 02nd Mar                     ?                    India also           01:08 PM, 02nd Mar                   Mohammad                   You can only use the amount only in the UAE.           01:09 PM, 02nd Mar                     ?                    Ok           01:09 PM, 02nd Mar                     ?                    How I can check my Cashback           01:09 PM, 02nd Mar                   Mohammad                   We apologize that we don't have the relevant information at this time.           01:13 PM, 02nd Mar                   Mohammad                   And we will let you know on your email id           01:14 PM, 02nd Mar                   Mohammad                   Is there anything else I can assist you with?           01:16 PM, 02nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:18 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5777551