Subject: Ticket Assigned - Conversation with Anu
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 09:02:44 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anu Anu                    Hi           12:45 PM, 02nd Mar                     Anu                    This is regarding the click and collect order I placed yesterday. When can I expect it to be collected. Order id : 9416943400           12:47 PM, 02nd Mar                     Anu                             12:49 PM, 02nd Mar                     Anu                    Can you please arrange the handover today           12:49 PM, 02nd Mar                   Mohammad                   Good Afternoon Anu, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:52 PM, 02nd Mar                     Anu                    Good afternoon to you too           12:53 PM, 02nd Mar                   Mohammad                   Thank you for sharing the order id.           12:58 PM, 02nd Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           12:58 PM, 02nd Mar                   Mohammad                   As per the order details your order is ready for pickup at store Mirdiff City Centre           12:59 PM, 02nd Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.  ​           12:59 PM, 02nd Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:59 PM, 02nd Mar                     Anu                    Thank you so much           01:00 PM, 02nd Mar                   Mohammad                   Is there anything else I can assist you with?           01:01 PM, 02nd Mar                     Anu                    Nop thanks           01:01 PM, 02nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:02 PM, 02nd Mar                     Anu                    Can another  person pick it up for me           01:02 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5777461