Subject: Ticket Assigned - Conversation with ......
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 16:20:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ...... ......                    Good Evening           08:05 PM, 01st Mar                     ......                    I decided to cancel my  Shipment,,,, your COURIER PARTNER IS NOT GOOD           08:05 PM, 01st Mar                     ......                    It was 2 days now, he didn't deliver my order           08:06 PM, 01st Mar                     ......                    Better to change your Courier partner           08:06 PM, 01st Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?           08:12 PM, 01st Mar                     ......                    Good Evening,      I decided to CANCEL my order,,, its been 2 days now, your Courier partner didn't deliver my Shipment           08:13 PM, 01st Mar                     ......                  
   Better to change your Courier partner, it is not good for the image of MAX           08:14 PM, 01st Mar                   Mohammad                   Could you please confirm us the order id 8416609587?           08:14 PM, 01st Mar                     ......                    No need I talked already to the Courier, he is very rude, and don't know how to apologized           08:15 PM, 01st Mar                     ......                    Better to look up for this 'matter, this is not good for MAX           08:16 PM, 01st Mar                     ......                    Thank You           08:16 PM, 01st Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           08:16 PM, 01st Mar                   Mohammad                   We would like to inform you that we will forward the issue to the courier team to take the action against the driver.       
     08:17 PM, 01st Mar                     ......                    Very well said, Thank you           08:17 PM, 01st Mar                   Mohammad                   Is there anything else I can assist you with?           08:18 PM, 01st Mar                     ......                    Nothing!           08:19 PM, 01st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:19 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5774696