Subject: Ticket Assigned - Conversation with Sajid Ali
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 15:59:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sajid Ali Sajid Ali                    Hello           07:26 PM, 01st Mar                   Mohammad                   Good Evening Sajid, Thank you for contacting Max, This is Khalid, How may I assist you today?           07:29 PM, 01st Mar                     Sajid Ali                    Actually I order something           07:30 PM, 01st Mar                     Sajid Ali                    Against contact number 0589423833           07:30 PM, 01st Mar                     Sajid Ali                    I want to return some products from.this           07:30 PM, 01st Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:31 PM, 01st Mar                   Mohammad                   Could you please confirm us your order id 9416916700?           07:31 PM, 01st Mar                     Sajid Ali    
                 Wait           07:32 PM, 01st Mar                     Sajid Ali                    Yes it is           07:32 PM, 01st Mar                   Mohammad                   Thank you for the confiramtion.           07:34 PM, 01st Mar                   Mohammad                   We checked and found that this order is placed on March 01 and not delivered to you yet as the expected date of delivery is on March 02           07:36 PM, 01st Mar                     Sajid Ali                    Yes           07:36 PM, 01st Mar                     Sajid Ali                    I want to return some products           07:36 PM, 01st Mar                     Sajid Ali                    From.this           07:36 PM, 01st Mar                     Sajid Ali                    I chose wrong size           07:36 PM, 01st Mar                   Mohammad                   Please note that it is not possible to modify the order or add any products after it has been confirmed. We request you to
  cancel the order and re-order again.           07:38 PM, 01st Mar                     Sajid Ali                    Can I open parcel.and check before payment           07:38 PM, 01st Mar                   Mohammad                   As per the process you need to pay and receive the shipment.           07:41 PM, 01st Mar                   Mohammad                   After that you can open the parcel           07:41 PM, 01st Mar                     Sajid Ali                    If I return some products after opening parcel           07:42 PM, 01st Mar                     Sajid Ali                    It can possibly?           07:42 PM, 01st Mar                     Sajid Ali                    Return product can possible?           07:43 PM, 01st Mar                   Mohammad                   After receiving the parcel post payment you can return the item and the refund will be done on to your My Credit wallet against the same.           07:44 PM, 01st Mar                     Sajid 
 Ali                    Not cash will return?           07:45 PM, 01st Mar                   Mohammad                   If you return the product at the store you can ask for cash refund.           07:46 PM, 01st Mar                   Mohammad                   In online return request you will only get the refund as My credit or refund voucher.           07:47 PM, 01st Mar                     Sajid Ali                    If I visit they do not give full cash in which I buy           07:49 PM, 01st Mar                   Mohammad                   If there is voucher or promo code used the amount will be refunded after removing the discount.           07:50 PM, 01st Mar                     Sajid Ali                    I didn't use in this order           07:51 PM, 01st Mar                     Sajid Ali                    Can you check and confirm I will take back which I give           07:51 PM, 01st Mar                   Mohammad                   Kindly note that we are not able to 
 calculate the amount at this moment.           07:54 PM, 01st Mar                     Sajid Ali                    Ok           07:54 PM, 01st Mar                   Mohammad                   We request you to kindly visit the store after receiving the order and they will help you in this regard.           07:54 PM, 01st Mar                     Sajid Ali                    Refund regarding?           07:56 PM, 01st Mar                   Mohammad                   Yes           07:56 PM, 01st Mar                   Mohammad                   Is there anything else I can assist you with?           07:57 PM, 01st Mar                     Sajid Ali                    No           07:57 PM, 01st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:58 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/
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