Subject: Ticket Assigned - Conversation with Mohd Imran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 12:16:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohd Imran Bot                   We’re closing this chat as we haven’t received a response from you. Don’t worry, you can restart this chat if you need any more help ?  نحن بصدد إغلاق هذه الدردشة لأننا لم نتلق ردًا منك. لا تقلق ، يمكنك إعادة هذه الدردشة إذا احتجت إلى المزيد من المساعدة ?           10:30 PM, 26th Mar                     Mohd Imran                    Hi           04:03 PM, 01st Mar                   Mohammad                   Good Evening Imran, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           04:04 PM, 01st Mar                     Mohd Imran                    Hi Khalid,  I am expecting delivery today but I don’t know the time. Please can you help me           04:05 PM, 01st Mar                   Mohammad                   Sure, I will help you in this regard.           04:08 PM, 01st Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:08 PM, 01st Mar                     Mohd Imran                    Thanks           04:09 PM, 01st Mar                   Mohammad                   Thank you for allowing me time.           04:09 PM, 01st Mar                   Mohammad                   I have checked and found you placed the order : 9416842904 on Mar 1, 2023 and the expected delivery date of your order is today.           04:10 PM, 01st Mar                   Mohammad                   And as per the tracking details your order is out for delivery.           04:11 PM, 01st Mar                     Mohd Imran                    Yeah but it’s my office address and I just want to know the time.           04:11 PM, 01st Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active cause our courier partner will call you prior to the delivery.           04:12 PM, 01st Mar                     Mohd Imran                    Because I will wait for delivery           04:12 PM, 01st Mar                   Mohammad                   Also note that our delivery partner have to deliver multiple orders in a day hence we cannot assure you about the timings but will try to deliver it as earliest as possible.           04:13 PM, 01st Mar                     Mohd Imran                    Ok alright then thanks for your help.           04:13 PM, 01st Mar                   Mohammad                   Is there anything else I can assist you with?           04:13 PM, 01st Mar                     Mohd Imran                    That’s all thank you.           04:14 PM, 01st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:15 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5773029