Subject: New Reply Received - [INTERNAL] RE: Delivery expectation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 10:27:52 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  [INTERNAL] RE: Delivery expectation  Ticket comment <div class="WordSection1">
<div class="MsoNormal">HI Baby shop,</div>
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<div class="MsoNormal">I make a new transaction for the same item order number is 9416905730</div>
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<div class="MsoNormal">Contact number for the delivery is 971589262699</div>
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<div class="MsoNormal">Location to deliver is - <span class="ui-provider"><a href="https://maps.app.goo.gl/uq8o9DtLG2bnUz7w6?g_st=com.microsoft.skype.teams.extshare" rel="noreferrer">https://maps.app.goo.gl/uq8o9DtLG2bnUz7w6?g_st=com.microsoft.skype.teams.extshare</a></span>
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<span style="FONT-FAMILY: Verdana"></span><font><font color="#00d2aa"><strong><span style="FONT-SIZE: 11pt"><span style="FONT-SIZE: 12pt"> Mehamud Umer</span></span><br>
</strong></font><span style="FONT-SIZE: 8pt"><strong><font color="#004141"><span style="FONT-SIZE: 9pt"> Operations Officer</span><br>
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<span style="FONT-SIZE: 9pt"><font color="#004141"> E:</font></span></strong> <span style="FONT-SIZE: 9pt">
[email-masked]</span>   <span style="FONT-SIZE: 9pt"><strong><font color="#004141">M:</font></strong></span>
<span style="FONT-SIZE: 9pt">971551446461<br>
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<div style="FONT-SIZE: 10pt; FONT-FAMILY: Arial" align="left"><a href="https://www.g42cloud.com/" rel="noreferrer"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzM5Njc0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o9wz4kDQq-a5jbC_CZjarkRg9wbnSdr6tWVI4g-8MRc" data-id="2044013396740"></a></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, February 28, 2023 6:03 PM<br>
<b>To:</b> Mehamud Umer &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5765727] - [INTERNAL] RE: Delivery expectation</div>
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<strong><span style='font-family:"Calibri",sans-serif;color:#B8312F'>[CAUTION-EXTERNAL] </span></strong><u><span style="font-size:9.0pt;color:#B8312F">This email originated from outside the organization.
<strong><span style='font-family:"Calibri",sans-serif'>Do not click on any links or open attachments</span></strong> unless you recognize the sender and know the content is safe</span></u>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mehamud,<br>
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Thank you for reaching out to Babyshop.<br>
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We sincerely apologize for this inconvenience caused to you.<br>
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We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order​ and it turned out that the order is rejected at your end.<br>
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The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The items are received at the warehouse, a refund of amount AED369 for the same has been processed successfully on to your original mode of payment and an email notification
 for the same has already been sent to you.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly confirm us if you have been contacted by the courier team or not so that we will forward the issue to the courier team
 to make sure not to repeat the mistake in future delivery. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​Looking forward to hear from you soon.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Babyshop </span>Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5765727:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<font color="#1c4220" style="FONT-SIZE: 9pt"><i>*Disclaimer:* This communication may contain information which is confidential. It is exclusively to the intended recipient(s). If you are not the intended recipient(s), please: (1) notify the sender by forwarding this email and delete all copies from your system and (2) note that disclosure, distribution, copying or use of this communication is strictly prohibited.
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    </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5765727