Subject: Ticket Assigned - Conversation with shamna faizal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 10:26:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shamna faizal shamna faizal                    hi           02:09 PM, 01st Mar                     shamna faizal                    could you check my order has been delivered or not?           02:10 PM, 01st Mar                     shamna faizal                    9416699440           02:10 PM, 01st Mar                   Mohammad                   Good Afternoon Shamna, Thank you for contacting us, This is Khalid, I will be happy to help you.           02:12 PM, 01st Mar                     shamna faizal                    good afternoon khalid...           02:12 PM, 01st Mar                     shamna faizal                    my order  delivered or not           02:13 PM, 01st Mar                   Mohammad                   Thank you for sharing the order id           02:13 PM, 01st Mar                   Mohammad                   As per the tracking d
 etails your order has been delivered to you on 2/28/23 6:42 PM           02:14 PM, 01st Mar                     shamna faizal                    it was scheduled for march then how come it's delivered yesterday.. if its delivered where's my parcel then?           02:15 PM, 01st Mar                     shamna faizal                    march 1 scheduled.... *           02:16 PM, 01st Mar                     shamna faizal                    could you check with your delivery staff           02:16 PM, 01st Mar                   Mohammad                   Have you checked the same with your security guard or family members?           02:17 PM, 01st Mar                     shamna faizal                    am staying with my husband we both were at work .. and y should i inform security guard?           02:18 PM, 01st Mar                   Mohammad                   Thank you for the clarification.           02:19 PM, 01st Mar                   Mohammad                   Kindly note that w
 e will have to check the same with your courier team and we will update you via the email [email-masked] once any update will recieve.           02:19 PM, 01st Mar                     shamna faizal                    did u asked your delivery staff?           02:20 PM, 01st Mar                   Mohammad                   We will forward your query to the courier team and will update you over the email.           02:23 PM, 01st Mar                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           02:23 PM, 01st Mar                     shamna faizal                    sure.           02:23 PM, 01st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:25 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5772323