Subject: Ticket Assigned - Conversation with Vincent Sam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 10:07:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vincent Sam Vincent Sam                    Hi           01:56 PM, 01st Mar                     Vincent Sam                    Just want to know the status of my order No. 8416701062           01:57 PM, 01st Mar                     Vincent Sam                    Can I be able to pick it up today.           01:57 PM, 01st Mar                   Mohammad                   Good Afternoon Vincent, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:00 PM, 01st Mar                     Vincent Sam                    Hi Khalid           02:01 PM, 01st Mar                     Vincent Sam                    Just want to know the status of my order No. 8416701062           02:01 PM, 01st Mar                     Vincent Sam                    Can I be able to pick it up today.           02:01 PM, 01st Mar                   Mohammad                   Thank you for sharing the order id.           02:02 PM, 01st Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           02:02 PM, 01st Mar                     Vincent Sam                    Ok no issue           02:03 PM, 01st Mar                   Mohammad                   Thank you for allowing me time.           02:03 PM, 01st Mar                   Mohammad                   We see that you have placed your order on Feb 28, 2023 and the expected date of collection of your order is March 01.           02:04 PM, 01st Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2- 3 working days.           02:04 PM, 01st Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:04 PM, 01st Mar                     Vincent Sam                    Ok           02:04 PM, 01st Mar                   Mohammad                   Is there anything else I can assist you with?           02:05 PM, 01st Mar                     Vincent Sam                    No that is all           02:06 PM, 01st Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:07 PM, 01st Mar                     Vincent Sam                    You too           02:07 PM, 01st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5772208