Subject: New Reply Received - Return 1003880298
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Mar 2023 08:49:25 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Return 1003880298  Ticket comment <div dir="auto">Good day<div dir="auto"><br></div>
<div dir="auto">Please advise on the status of my return?</div>
<div dir="auto"><br></div>
<div dir="auto">Kind Regards</div>
<div dir="auto">Say</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 15 Feb 2023, 13:34 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Say,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>Please note, as per the return tracking ID : 42726625852, we can see that your items has been collected from you on 4/02/23. </div>
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<div dir="ltr">We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div dir="ltr">Once the refund of amount OMR 12.02 will be processed it will be instantly transfer to your My Credit wallet as your order was cash on delivery.</div>
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<div dir="ltr">Thank you for your shopping and cooperation with us.</div>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5688041