Subject: Ticket Assigned - Conversation with Florence
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 15:54:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Florence Florence                    9413182004           07:33 PM, 28th Feb                     Florence                    I didnt request to cancel my request to return           07:33 PM, 28th Feb                     Florence                    I rcvd one msg           07:34 PM, 28th Feb                   Mohammad                   Good Evening Florence, Thank you for contacting us, This is Khalid, I will be happy to help you.           07:38 PM, 28th Feb                     Florence                    9413182004           07:40 PM, 28th Feb                   Mohammad                   Thank you for sharing the order id.           07:40 PM, 28th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           07:40 PM, 28th Feb                   Mohammad                   Thank you for your patience.    
        07:44 PM, 28th Feb                   Mohammad                   Kindly allow me a moment more to create the new return request.           07:45 PM, 28th Feb                     Florence                    We've cancelled your return for order # 9413182004 , Celeste Women's Solid Slip-On ... +1item(s) as requested by you. Please reach out to us for anything further.  I did not and never request to cancel. Who did this           07:45 PM, 28th Feb                   Mohammad                   Thank you for your patience.           07:46 PM, 28th Feb                   Mohammad                   We have created a new return request with the return tracking id : RP022823003623           07:46 PM, 28th Feb                     Florence                    Thank you           07:47 PM, 28th Feb                     Florence                    When should someone contact me           07:47 PM, 28th Feb                   Mohammad                   The collection will take 2-5 working days
 .           07:47 PM, 28th Feb                   Mohammad                   In the event that the returns are not received by the transport partner LMG within the specified time, please contact us again in order to serve you to the fullest.           07:47 PM, 28th Feb                     Florence                    Ok i will expect           07:48 PM, 28th Feb                     Florence                    Thanks           07:48 PM, 28th Feb                     Florence                    9413182004 should i use this again           07:48 PM, 28th Feb                   Mohammad                   Sorry i didn't get you.           07:49 PM, 28th Feb                     Florence                    When i follow up           07:49 PM, 28th Feb                   Mohammad                   If the order did not pickup within 2-5 working days you can follow up for the same and we will do the needful for you.           07:50 PM, 28th Feb                   Mohammad                   It was 
 a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:53 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5768982