Subject: Ticket Assigned - Conversation with M. Waleed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 15:13:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with M. Waleed M. Waleed                    Ho           06:53 PM, 28th Feb                     M. Waleed                    Hi           06:53 PM, 28th Feb                     M. Waleed                    Anyone to assist me?           06:53 PM, 28th Feb                   Mohammad                   Good Evening Waleed, Thank you for contacting us, This is Khalid, I will be happy to help you.           06:56 PM, 28th Feb                     M. Waleed                    I have a order can u check plz           06:56 PM, 28th Feb                     M. Waleed                    9416773532           06:56 PM, 28th Feb                     M. Waleed                    I want to change the delivery location           06:57 PM, 28th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:58 PM, 28th Feb     
                 M. Waleed                    Ok please           06:59 PM, 28th Feb                   Mohammad                   We have checked and found that you placed the order with us today and the expected delivery date of order is March 1st.           07:00 PM, 28th Feb                   Mohammad                   We request you to kindly share with us your address and contact details so that we will forward the same to the delivery team once it will assign to deliver your order.           07:01 PM, 28th Feb                     M. Waleed                    Ok           07:02 PM, 28th Feb                     M. Waleed                    Mobile Number 0503797725           07:03 PM, 28th Feb                     M. Waleed                    Deira Dubai Baniyas Square Near to Day Day Day Flat no 205           07:03 PM, 28th Feb                   Mohammad                   Thank you for sharing the details.           07:03 PM, 28th Feb                     M. Waleed                 
    Is it updated?           07:03 PM, 28th Feb                   Mohammad                   We will forward the same to the delivery team to deliver your order accordingly.           07:03 PM, 28th Feb                     M. Waleed                    I want delivery to my updated address ok           07:03 PM, 28th Feb                   Mohammad                   Sure, the delivery will be on the address you shard with us.           07:04 PM, 28th Feb                     M. Waleed                    Okay thanks alot please tell them to call me once they are assigned with my order           07:04 PM, 28th Feb                     M. Waleed                    Because i call before someone of your agent told me not possible to change the address that's y i was shocked           07:04 PM, 28th Feb                   Mohammad                   Our courier partner always call the customer prior to the delivery.           07:04 PM, 28th Feb                     M. Waleed                    Ok
 ay thanks ?           07:06 PM, 28th Feb                   Mohammad                   On the system it is not possible to change the address but we will forward the address to the delivery team to deliver the order on the shared address.           07:07 PM, 28th Feb                   Mohammad                   We also request you to kindly make sure to change the address before placing the order.           07:07 PM, 28th Feb                     M. Waleed                    Okay thanks alot my bro           07:07 PM, 28th Feb                     M. Waleed                    Yes i made mistake next time will be careful           07:07 PM, 28th Feb                   Mohammad                   Is there anything else I can assist you with?           07:09 PM, 28th Feb                     M. Waleed                    No thanks ??           07:10 PM, 28th Feb                     M. Waleed                    Can u put alternative contact number also?           07:10 PM, 28th Feb            
          M. Waleed                    In case if this one note working they can call me on that           07:11 PM, 28th Feb                     M. Waleed                    0507049585           07:11 PM, 28th Feb                   Mohammad                   Sure I will forward this number also.           07:11 PM, 28th Feb                     M. Waleed                    Ok thanku so mhc           07:12 PM, 28th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:13 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5768731