Subject: Note Added - [#5753218] Conversation with Shan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 21:22:18 +0000 (UTC)

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5753218    Subject:  Conversation with Shan   Requester: Zkhan5898    Note Content:   <div dir="ltr">
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<div>Hi Team,</div>
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<div dir="ltr">Please close this basis our return policy. </div>
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<div>From: Sanket Sable &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 28, 2023 1:21:02 AM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Nitish Pandey &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5753218] - Conversation with Shan
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<div class="x_MsoNormal">+<a id="OWAAMF366D75F56D74B5DA3B26DAAFB00FDE8" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Nitish Pandey</span></a>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, February 25, 2023 4:00 PM<br>
<b>To:</b> Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5753218] - Conversation with Shan</div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Hi Team,<br>
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Problem Statement: Return and refund confirmation<br>
Order Date : Feb 24, 2023<br>
Order ID: 9416042161<br>
Tracking ID: FC022423001577</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">Item ID and Name : 162643030 -- Casio Men's Black Digital Leather Strap Watch MTP-1374L-1AVDF<br>
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Assistance Required: Need return confirmation<br>
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Issue Description: Customer contacted us and wants to return the above mentioned item. He visited the store for the same but the store team denied him to return the watch. </span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-Apple-System">We request you to kindly check the issue and confirm us if we can return and refund the cx for the watch.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5753218:1125156</span><span style="font-size:10.5pt; font-family:-Apple-System">
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