Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 16:24:26 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           08:07 PM, 27th Feb                     User                    I want to know when my order will arrive           08:07 PM, 27th Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           08:11 PM, 27th Feb                     User                    Hi           08:12 PM, 27th Feb                     User                    I want to know when my order will arrive           08:12 PM, 27th Feb                   Mohammad                   Could you please share with us your order id so that we can check and assist you accordingly.           08:13 PM, 27th Feb                     User                    8416339443           08:13 PM, 27th Feb                   Mohammad                   Thank you for shar
 ing the order id.           08:14 PM, 27th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           08:14 PM, 27th Feb                     User                    Ok           08:16 PM, 27th Feb                   Mohammad                   As per the tracking details your order is out for delivery.           08:16 PM, 27th Feb                     User                    yeah but when           08:16 PM, 27th Feb                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           08:16 PM, 27th Feb                     User                    When is the delivery time?           08:17 PM, 27th Feb                     User                    the last delivery time*           08:17 PM, 27th Feb                   Mohammad                   Our delivery team delivers the order till 10PM.           08:17 PM, 27th Feb                     User           
          So they will deliver my order today for sure?           08:18 PM, 27th Feb                   Mohammad                   We cannot assure you about the delivery but will try to deliver it as earliest as possible.           08:19 PM, 27th Feb                     User                    ok thanks           08:19 PM, 27th Feb                     User                    and there is no phone number to contact?           08:19 PM, 27th Feb                     User                    the number in the application is wrong           08:19 PM, 27th Feb                   Mohammad                   You can contact us on this number 18-60-190 for any queries.           08:20 PM, 27th Feb                     User                    Thanks           08:21 PM, 27th Feb                   Mohammad                   Is there anything else I can assist you with?           08:21 PM, 27th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping wi
 th Home Centre.  Have a wonderful day.           08:23 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5763844