Subject: Ticket Assigned - Conversation with Naila Kazi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 15:16:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Naila Kazi Naila Kazi                    Hey I've collected thr order. Atleast update the status now so I can place my return order           06:45 PM, 27th Feb                   Mohammad                   Good Evening Naila, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           06:51 PM, 27th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:54 PM, 27th Feb                   Mohammad                   I am still checking the details.           06:56 PM, 27th Feb                     Naila Kazi                    Ok           06:58 PM, 27th Feb                   Mohammad                   Could you please confirm us your order id 9414931495?           07:00 PM, 27th Feb                     Naila Kazi                    Yes           07:01 PM, 27th Feb     
               Mohammad                   Thank you for the confirmation.           07:03 PM, 27th Feb                   Mohammad                   Kindly confirm if you have collected the order?           07:04 PM, 27th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:06 PM, 27th Feb                     Naila Kazi                    He's           07:06 PM, 27th Feb                     Naila Kazi                    Yes           07:06 PM, 27th Feb                     Naila Kazi                    I want to return the bedsheet           07:07 PM, 27th Feb                   Mohammad                   Thank you for the confirmation.           07:07 PM, 27th Feb                   Mohammad                   Kindly note that we will forward the issue to the concerned team to update the order status and will update you via the email [email-masked]           07:07 PM, 27th Feb                   Mohammad     
               We request you to kindly allow us some time so that we can do the needful for you.           07:08 PM, 27th Feb                     Naila Kazi                    When can I return           07:08 PM, 27th Feb                   Mohammad                   Kindly share with us the full name of the item which you want to return.           07:10 PM, 27th Feb                   Mohammad                   As once the order status will update we will create the return request for you and will update you the same via email.           07:10 PM, 27th Feb                     Naila Kazi                    Clevamama 2 piece jersey cotton fitted sheet           07:11 PM, 27th Feb                   Mohammad                   Thank you for sharing the name.           07:12 PM, 27th Feb                   Mohammad                   We will update you via the email once the order status will update and return request created.           07:13 PM, 27th Feb                   Mohammad         
           Kindly allow us some time so that we can do the needful for you.           07:13 PM, 27th Feb                     Naila Kazi                    Ok           07:15 PM, 27th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           07:15 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5763413