Subject: Ticket Assigned - Conversation with Lamya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 15:00:03 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lamya Lamya                    Hi           06:48 PM, 27th Feb                   Mohammad                   Good Evening Lamya, Thank you for contacting us, This is Khalid, How may I assist you today?           06:50 PM, 27th Feb                     Lamya                    Arrival of my order ?           06:50 PM, 27th Feb                     Lamya                    Order no. 9416192863           06:51 PM, 27th Feb                   Mohammad                   Thank you for sharing the order id           06:51 PM, 27th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:51 PM, 27th Feb                   Mohammad                   We have checked and found that our delivery team tried to deliver your order on Feb 26 but could not reach out to you on your address which you mentioned at time of placing the order.           06:52 PM, 27th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           06:52 PM, 27th Feb                     Lamya                    Dubai Creek Tower 2203           06:53 PM, 27th Feb                     Lamya                    Riggat Al buteen           06:53 PM, 27th Feb                   Mohammad                   Thank you for sharing the address. Kindly provide the contact number also.           06:54 PM, 27th Feb                     Lamya                    0504228102           06:55 PM, 27th Feb                   Mohammad                   Thank you for sharing the contact number too.           06:55 PM, 27th Feb                   Mohammad                   Kindly note that we will forward the same details to the courier team to arrange the delivery on priority.           06:56 PM, 27th Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:56 PM, 27th Feb                     Lamya                    Thank you Khalid           06:56 PM, 27th Feb                   Mohammad                   Is there anything else I can assist you with?           06:57 PM, 27th Feb                     Lamya                    No that’s it           06:57 PM, 27th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:59 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5763292