Subject: Ticket Assigned - Conversation with श्री हरि
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Feb 2023 08:45:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with श्री हरि श्री हरि                    yes i ordered in max i had ordered jeans from you so this is the problem my order number i sent you the photos           12:16 PM, 27th Feb                     श्री हरि                    Plz help me           12:16 PM, 27th Feb                   Mohammad                   Good Afternoon Gauri, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:21 PM, 27th Feb                   Mohammad                   We see that you are contacting us regarding the order id 9414344466.           12:24 PM, 27th Feb                     श्री हरि                    Yes           12:24 PM, 27th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:24 PM, 27th Feb                     श्री हरि                    Ok           12:25 PM, 27th Feb                   Mohammad                   We are still checking.           12:27 PM, 27th Feb                     श्री हरि                    Ok           12:28 PM, 27th Feb                     श्री हरि                    Sir...           12:28 PM, 27th Feb                   Mohammad                   Sorry for the late response.           12:28 PM, 27th Feb                   Mohammad                   We have checked the order id 9414344466 and found that you ordered this product Straight Fit Constructed Ripped Jeans with us.           12:29 PM, 27th Feb                     श्री हरि                    It,s ok           12:29 PM, 27th Feb                     श्री हरि                    Yes           12:30 PM, 27th Feb                   Mohammad                   Could you please share with us the issue you are facing with the product?           12:30 PM, 27th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:32 PM, 27th Feb                     श्री हरि                    Yes I have already sent you the photos           12:32 PM, 27th Feb                     श्री हरि                             12:34 PM, 27th Feb                     श्री हरि                             12:35 PM, 27th Feb                   Mohammad                   Thank you for sharing the images.           12:36 PM, 27th Feb                     श्री हरि                    Tq           12:37 PM, 27th Feb                   Mohammad                   You receive the different jeans not the one which you ordered?           12:37 PM, 27th Feb                   Mohammad                   In this case we can create a online return request on behalf of you and you will get the refund for the same.           12:37 PM, 27th Feb                     श्री हरि                    Ok           12:38 PM, 27th Feb                     श्री हरि                    Kya  aap hindi me baat kr  skte  ho           12:39 PM, 27th Feb                   Mohammad                   Kindly wait for a moment so that I can create the return request for you.           12:39 PM, 27th Feb                     श्री हरि                    Ok           12:40 PM, 27th Feb                   Mohammad                   Kindly note that we have created the return request for the same and the collection will be done within 2-5 days from the courier partner LMG.           12:41 PM, 27th Feb                     श्री हरि                    Ok           12:41 PM, 27th Feb                     श्री हरि                    Thank you           12:41 PM, 27th Feb                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/xypxim through the tracking number RP022723002661.           12:41 PM, 27th Feb                     श्री हरि                    For my help           12:41 PM, 27th Feb                   Mohammad                   Is there anything else I can assist you with?           12:43 PM, 27th Feb                     श्री हरि                    No           12:43 PM, 27th Feb                     श्री हरि                    Thanks           12:43 PM, 27th Feb                     श्री हरि                    ????           12:43 PM, 27th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:44 PM, 27th Feb                     श्री हरि                    Ok           12:44 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5761038