Subject: Ticket Assigned - Conversation with Ekiram Abdul
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 13:28:08 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ekiram Abdul Ekiram Abdul                    Hey how are you           05:06 PM, 26th Feb                     Ekiram Abdul                    I made a purchase online  Then it got canceled due to no stock           05:07 PM, 26th Feb                     Ekiram Abdul                    And it’s been almost 2 weeks           05:07 PM, 26th Feb                     Ekiram Abdul                    Didn’t get the money back           05:08 PM, 26th Feb                     Ekiram Abdul                    Can you please check for me           05:08 PM, 26th Feb                     Ekiram Abdul                             05:08 PM, 26th Feb                     Ekiram Abdul                             05:08 PM, 26th Feb                     Ekiram Abdul                    The bank informed me it has not been realized from ur side           05:08 PM, 26th Feb                   Mohammad                   Good Evening Ekiram, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           05:08 PM, 26th Feb                   Mohammad                   Thank you for sharing the details.           05:09 PM, 26th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           05:09 PM, 26th Feb                     Ekiram Abdul                    Okay           05:09 PM, 26th Feb                   Mohammad                   Thank you for your patience.           05:10 PM, 26th Feb                   Mohammad                   We have checked the order id 9414264157 and found that the refund of amount AED115 for the same has been processed on to your original mode of payment on Feb 12           05:11 PM, 26th Feb                     Ekiram Abdul                    The bank has stated that it has not been realized from Your side           05:12 PM, 26th Feb                     Ekiram Abdul                    And it will take 30 days in that case           05:12 PM, 26th Feb                   Mohammad                   We have checked and would like to confirm you that the payment authorization has already been cancelled successfully from our end.           05:16 PM, 26th Feb                     Ekiram Abdul                             05:17 PM, 26th Feb                     Ekiram Abdul                    Please see in to this           05:19 PM, 26th Feb                   Mohammad                   Thank you for sharing the details.           05:21 PM, 26th Feb                   Mohammad                   Kindly note that we will check the same with your concerned team and will update you via the email.           05:23 PM, 26th Feb                   Mohammad                   Is there anything else I can assist you with?           05:25 PM, 26th Feb                     Ekiram Abdul                    Please do thank you           05:27 PM, 26th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:27 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5757825