Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 12:37:17 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Still waiting for the product <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 26 Feb 2023, at 3:20 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5751841</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Rafeek,<br><br>Thank you for getting in touch with Centrepoint.<br><br>We see that you have placed your order 9415993312 on Feb 23, 2023 and the expected date of collection of your order is Feb 25, 2023. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.<br><br>For more information on click and collect orders, we request you to visit the following link:<br>​<a href="https://www.centrepointstores.com/ae/en/click-and-collect" rel="noreferrer">https://www.centrepointstores.com/ae/en/click-and-collect</a>
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<div dir="ltr">If you do not receive the confirmation message till the end of the ​day, kindly let us know and we will do the needful for you.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, " dir="ltr">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5751841