Subject: New Reply Received - Pls help
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 10:55:12 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Pls help  Ticket comment <div dir="auto">Go to the step you said 5 no - no credit payment option it shows home delivery &amp; store then there is to give the voucher number no number you checked the solution after a few days please return my cash or show me an easy way to buy another item through the app this is logged by the customer care It is not possible to go through the app with our details. It is more than 10 days since I returned the item. Pls help my money.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Feb 26, 2023, 12:44 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shameer,<br><br>
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<div dir="ltr">Thank you for sharing the details.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that the available balance in your My Credit wallet is QAR 104. You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">If still you face the problem while doing payment through My Credit wallet kindly share with us the error screenshot so that we can check and assist you accordingly.<br> <br>Feel free to get in touch with us for further assistance.<br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5749670