Subject: New Reply Received - Refund not received for 4712368753
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 10:28:09 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Refund not received for 4712368753  Ticket comment <div dir="auto">Dear Max Team <div dir="auto"><br></div>
<div dir="auto">I raised this concern on 13th of February and I'm yet to receive any feedback from your side.   Kindly let me know the status and approximately how many days resolve? </div>
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<div dir="auto">Thank you &amp; Regards </div>
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<div dir="auto">Shabil </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Feb 2023, 12:22 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shabil,<br><br>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that our team is working on your issue and we are closely following up with the team, and will get back to you as soon as possible.<br> <br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5704557