Subject: Ticket Assigned - Conversation with BAM™️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 08:50:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with BAM™️ BAM™️                    it is like you assisted if anything. Simply lame!           12:23 PM, 26th Feb                   Mohammad                   Good Afternoon Bam, Thank you for contacting us, This is Khalid, I will be happy to help you.           12:25 PM, 26th Feb                     BAM™️                    ?           12:26 PM, 26th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:28 PM, 26th Feb                   Mohammad                   We can see that you are contacting us regarding the 15% discount.           12:31 PM, 26th Feb                     BAM™️                    yes and not getting anywhere           12:32 PM, 26th Feb                     BAM™️                    they want me to wait for 24-48 hours           12:32 PM, 26th Feb                     BAM™️                    would you wait 24h to purchase and save 15 dhs or delete the app           12:32 PM, 26th Feb                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           12:35 PM, 26th Feb                     BAM™️                    you have nice templates in your help bots ?           12:36 PM, 26th Feb                     BAM™️                    up lifting and emotional           12:36 PM, 26th Feb                   Mohammad                   We understand you are facing the issue while redeeming the promo code 15CP. Kindly note that we need to check it with our tech team regarding the same and will update you via the email.           12:37 PM, 26th Feb                     BAM™️                    ??           12:37 PM, 26th Feb                     BAM™️                    good day Khalid .. bye bye ?           12:39 PM, 26th Feb                   Mohammad                   Kindly note that we are offering you the voucher of amount AED 15.           12:42 PM, 26th Feb                   Mohammad                   However we will escalate this to create the voucher from the concerned team and it will also take 24-48 hours.           12:43 PM, 26th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:45 PM, 26th Feb                   Mohammad                   Hi Bam, I have not received a response from you still, please confirm if we are still connected?           12:48 PM, 26th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:50 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5756496