Subject: Ticket Assigned - Conversation with Iqra Shahroz
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 08:49:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iqra Shahroz Iqra Shahroz                    Good morning. I want to kniw is there i want to return something is there si online return available?           12:32 PM, 26th Feb                   Mohammad                   Good Afternoon Iqra, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:34 PM, 26th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:37 PM, 26th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order id 8414892972?           12:38 PM, 26th Feb                   Mohammad                   We would like to inform you that you can return your product online by creating the online return request.           12:41 PM, 26th Feb                     Iqra Shahroz                    No no
 t this 1 the previous order from this           12:42 PM, 26th Feb                     Iqra Shahroz                    I cannot come from long time now so i decided to ask for return           12:43 PM, 26th Feb                     Iqra Shahroz                             12:43 PM, 26th Feb                     Iqra Shahroz                    And i want to return that green shimmer blazer           12:43 PM, 26th Feb                     Iqra Shahroz                    I want to change size           12:44 PM, 26th Feb                   Mohammad                   Thank you for sharing the order id.           12:44 PM, 26th Feb                   Mohammad                   Kindly not that you received this order 8414026796 on Feb 10 and the return policy is 14 days from the date of delivery.           12:45 PM, 26th Feb                   Mohammad                   Hence it is not possible to return the item post 14 days of return policy.           12:45 PM, 26th Feb                     
 Iqra Shahroz                    I know its 1 day only           12:46 PM, 26th Feb                   Mohammad                   We can understand but according to the return policy it is not possible now even if it is 1 day late.           12:47 PM, 26th Feb                     Iqra Shahroz                    Ok           12:48 PM, 26th Feb                   Mohammad                   Is there anything else I can assist you with?           12:48 PM, 26th Feb                     Iqra Shahroz                    No           12:48 PM, 26th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:48 PM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5756488