Subject: Ticket Assigned - Conversation with Maha Alajmi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 15:54:53 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maha Alajmi Maha Alajmi                    Hello  it's been 2 weeks going to 3 where is my refund           07:31 PM, 25th Feb                   Mohammad                   Good Evening Maha, Thank you for contacting Max, This is Khalid, I will be happy to assist you .           07:34 PM, 25th Feb                     Maha Alajmi                    it's been 2 weeks going to 3 where is my refund           07:34 PM, 25th Feb                   Mohammad                   We are sorry to hear that you still not get your refund.           07:36 PM, 25th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           07:36 PM, 25th Feb                   Mohammad                   We are still checking the details.           07:40 PM, 25th Feb                   Mohammad                   Could you please confirm us 
 if you are concerning about the order id 8413330892?           07:42 PM, 25th Feb                   Mohammad                   Hi Maha, I have not received a response from you still, please confirm if we are still connected?           07:45 PM, 25th Feb                   Mohammad                   Regarding the order id 8413330892, we have checked and found that the refund has already been processed of amount KWD4.75 on your original mode of payment.           07:48 PM, 25th Feb                   Mohammad                   We request you to kindly confirm the same with your bank once.           07:50 PM, 25th Feb                   Mohammad                   And get back to us if you did not receive the refund even after confirming from the bank and we will be happy to help you.           07:50 PM, 25th Feb                   Mohammad                   Is there anything else I can assist you with?           07:51 PM, 25th Feb                   Mohammad                   It was a pleas
 ure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:54 PM, 25th Feb                     Maha Alajmi                    I have received it yet           07:54 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5754526