Subject: Ticket Assigned - Conversation with Liba Prajith
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 12:32:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Liba Prajith Liba Prajith                    Hi           04:19 PM, 25th Feb                     Liba Prajith                    So far no updates           04:19 PM, 25th Feb                     Liba Prajith                    Can u please let me know the exact details           04:20 PM, 25th Feb                   Mohammad                   Good Evening Liba, Thank you for contacting us, This is Khalid, How may I assist you today?           04:21 PM, 25th Feb                   Mohammad                   Could you please confirm us if you are contacting us regarding the order id 9416098957?           04:21 PM, 25th Feb                   Mohammad                   We have checked and found that you placed the order with us on Feb 24, 2023 and the expected date of collection of your order is Feb 25, 2023.           04:23 PM, 25th Feb                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           04:24 PM, 25th Feb                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           04:24 PM, 25th Feb                   Mohammad                   Is there anything else I can assist you with?           04:25 PM, 25th Feb                     Liba Prajith                    It’s showing that it will be ready by 25 th,that’s why I ordered           04:26 PM, 25th Feb                     Liba Prajith                    Even I contacted in the afternoon they told me that it will be ready by 25 th           04:26 PM, 25th Feb                     Liba Prajith                    25 th is today no?           04:26 PM, 25th Feb                   Mohammad                   Yes, it is. But as per the order details it is in transit to the store.           04:27 PM, 25th Feb                   Mohammad                   And you’ll receive an SMS and an email when your order is ready for collection.           04:27 PM, 25th Feb                   Mohammad                   Is there anything else I can assist you with?           04:29 PM, 25th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:31 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5753563