Subject: Ticket Assigned - Conversation with Nirmeen ✨
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 11:37:46 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nirmeen ✨ Nirmeen ✨                    Hii   I just return my order the delivery man just took it but he didn't give me the money back , can you tell me how the amount will be refunded?           03:27 PM, 25th Feb                   Mohammad                   Good Evening Nirmeen, Thank you for contacting Max, This is Khalid, I will be happy to help you with this.           03:29 PM, 25th Feb                     Nirmeen ✨                    Hii   I just return my order the delivery man just took it but he didn't give me the money back , can you tell me how the amount will be refunded?           03:30 PM, 25th Feb                   Mohammad                   Thank you for sharing the concern.           03:31 PM, 25th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           03:31 PM, 25th Feb                     Nirmeen ✨                    Okay           03:31 PM, 25th Feb                   Mohammad                   We have checked and found that under the order id 8415831082, you items have been picked up today.           03:32 PM, 25th Feb                   Mohammad                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.  ​           03:33 PM, 25th Feb                   Mohammad                   Once the refund of amount KWD 8 will be done, it will be instantly credited to your My Credit wallet.           03:34 PM, 25th Feb                   Mohammad                   And you can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:34 PM, 25th Feb                     Nirmeen ✨                    Okay thank you           03:35 PM, 25th Feb                   Mohammad                   Is there anything else I can assist you with?           03:35 PM, 25th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:37 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5753285