Subject: Ticket Assigned - Conversation with Rawish Mumtaz
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Feb 2023 11:30:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rawish Mumtaz Rawish Mumtaz                    Hello My ordered delivered but size is not appropriate B small size What to do because for me it's no use           02:55 PM, 25th Feb                     Rawish Mumtaz                    This is my order number           02:57 PM, 25th Feb                     Rawish Mumtaz                    To whom I can complain?           02:57 PM, 25th Feb                   Mohammad                   Good Afternoon Rawish, Thank you for contacting Max, This is Khalid. I will be happy to help you.           02:59 PM, 25th Feb                   Mohammad                   Thank you for sharing the order id.           03:00 PM, 25th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           03:00 PM, 25th Feb                   Mohammad                   We have checked an
 d found that your order is out for delivery today.           03:01 PM, 25th Feb                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           03:04 PM, 25th Feb                     Rawish Mumtaz                    I received my ordered Size is not appropriate Kindly solve my problem           03:06 PM, 25th Feb                   Mohammad                   Could you please share with us the name of the item?           03:07 PM, 25th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:10 PM, 25th Feb                   Mohammad                   Hi Rawish, I have not received a response from you still, please confirm if we are still connected?           03:12 PM, 25th Feb                     Rawish Mumtaz                             03:14 PM, 25th Feb                   Mohammad                   Kindly confirm us for which i
 tem you received the size wrong.           03:16 PM, 25th Feb                     Rawish Mumtaz                    All are small not appropriate           03:16 PM, 25th Feb                   Mohammad                   Please wait a moment so that I can do the needful for you.           03:19 PM, 25th Feb                   Mohammad                   Thank you for your patience.           03:21 PM, 25th Feb                     Rawish Mumtaz                    Not in 2-5 days Can I come tomorrow for change size?           03:22 PM, 25th Feb                   Mohammad                   Kindly note that I have created a return request for all 3 items in your order.           03:22 PM, 25th Feb                   Mohammad                   The collection will be processed by the transportation partner, LMG within 2 to 5 working days.           03:22 PM, 25th Feb                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/phifpw thro
 ugh the tracking number RP0225230005517.           03:23 PM, 25th Feb                     Rawish Mumtaz                    Can I come and change myself because I hve to send someone on her birthday?           03:24 PM, 25th Feb                     Rawish Mumtaz                    I will come in salmya branch near fareej saleh           03:24 PM, 25th Feb                   Mohammad                   Yes, you can also visit any of nearby Max store and return your item and get the cash refund or the Credit Note to purchase the item your choice at the same time.           03:25 PM, 25th Feb                     Rawish Mumtaz                    Ok           03:26 PM, 25th Feb                   Mohammad                   Is there anything else I can assist you with?           03:27 PM, 25th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:29 PM, 25th Feb                                    
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