Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Feb 2023 02:17:17 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Product information  Ticket comment <div>No 42 D in filter</div>
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<div dir="auto">But you sell bras in size 42 D</div>
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<div dir="auto">When you still do not understand, send feedback to a higher person.</div>
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<div dir="auto">This is the 3. Time in 12 months i do feedback for this, nothing happens</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>Von: Max &lt;[email-masked]&gt; </div>
<div>Datum: 23.02.23  12:21  (GMT+04:00) </div>
<div>An: [email-masked] </div>
<div>Betreff: Product information </div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5733206</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5733206<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Jasmin,<br><br>Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused to you.<br><br>As we already inform you that to assist you fully we require the name of the item or the link. If you do not have any of them kindly share with us the screenshot or the screen recording of the issue, so that we can check and assist you accordingly.</div>
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<div dir="ltr">We thank you for your understanding and cooperation with us.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont,">Max </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044012931511'>Screenshot_20230224_055629_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5733206