Subject: Ticket Assigned - Conversation with Rufeena Ali Hakkim
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 14:28:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rufeena Ali Hakkim Rufeena Ali Hakkim                    Hi           06:10 PM, 23rd Feb                     Rufeena Ali Hakkim                    This order was cancelled by mistake           06:10 PM, 23rd Feb                     Rufeena Ali Hakkim                    Plz proceed with the order           06:10 PM, 23rd Feb                     Rufeena Ali Hakkim                    I need it           06:10 PM, 23rd Feb                   Mohammad                   Good Evening Rufeena, Thank you for contacting Max, This is Khalid, How may I assist you today?           06:11 PM, 23rd Feb                     Rufeena Ali Hakkim                    This order was cancelled by mistake           06:12 PM, 23rd Feb                     Rufeena Ali Hakkim                    Plz undo it           06:12 PM, 23rd Feb                     Rufeena Ali Hakkim                    I need them           06:12 PM, 23rd Feb                     Rufeena Ali Hakkim                    Can you process the order for delivery           06:12 PM, 23rd Feb                     Rufeena Ali Hakkim                    Can you change the size?           06:14 PM, 23rd Feb                   Mohammad                   Thank you for sharing the details,.           06:14 PM, 23rd Feb                   Mohammad                   We have checked and found that your order is cancelled and we are sorry to inform you that we are not able to replace the same at our end.           06:15 PM, 23rd Feb                     Rufeena Ali Hakkim                    So it’s canceled?           06:15 PM, 23rd Feb                   Mohammad                   We request you to kindly place the order again.           06:16 PM, 23rd Feb                     Rufeena Ali Hakkim                    So should I place order again           06:16 PM, 23rd Feb                     Rufeena Ali Hakkim                    So my refund           06:16 PM, 23rd Feb                     Rufeena Ali Hakkim                    I choose tabby for payments           06:16 PM, 23rd Feb                     Rufeena Ali Hakkim                    How will be the           06:16 PM, 23rd Feb                     Rufeena Ali Hakkim                    Then           06:16 PM, 23rd Feb                     Rufeena Ali Hakkim                    Plz respond           06:17 PM, 23rd Feb                   Mohammad                   The amount of AED 101.25 has already been refunded back on to your original mode of payment.           06:19 PM, 23rd Feb                     Rufeena Ali Hakkim                    But I didn’t get any notification           06:19 PM, 23rd Feb                     Rufeena Ali Hakkim                    Normally from Centrepoint when money is reverted I recieve msg           06:20 PM, 23rd Feb                     Rufeena Ali Hakkim                    Immediately           06:20 PM, 23rd Feb                   Mohammad                   It may take upto 7-14 days to reflect the amount in your account.           06:21 PM, 23rd Feb                     Rufeena Ali Hakkim                    Ok           06:23 PM, 23rd Feb                   Mohammad                   Is there anything else I can assist you with?           06:24 PM, 23rd Feb                     Rufeena Ali Hakkim                    R u sure you can’t proceed with the order           06:25 PM, 23rd Feb                     Rufeena Ali Hakkim                    Last time Centrepoint once had did it           06:25 PM, 23rd Feb                   Mohammad                   Again we are sorry to inform you that it is not possible to replace the same order once it cancelled.           06:26 PM, 23rd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:28 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747466