Subject: Ticket Assigned - Conversation with Alaa Ali
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 14:24:07 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alaa Ali Alaa Ali                    Hi           06:05 PM, 23rd Feb                   Mohammad                   Good Evening Alaa, Thank you for contacting Max, This is Khalid, How may I assist you today?           06:08 PM, 23rd Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:10 PM, 23rd Feb                     Alaa Ali                    I make return requests  But no body come and take           06:12 PM, 23rd Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:13 PM, 23rd Feb                     Alaa Ali                    Now more than a week           06:13 PM, 23rd Feb                     Alaa Ali                    Ok           06:13 PM, 23rd Feb                   Mohammad                   We still are w
 orking on it.           06:16 PM, 23rd Feb                     Alaa Ali                    It will take time?           06:16 PM, 23rd Feb                     Alaa Ali                    I want buy items           06:17 PM, 23rd Feb                   Mohammad                   Could you please confirm us the order id : 9414622365/           06:17 PM, 23rd Feb                     Alaa Ali                    Yes           06:17 PM, 23rd Feb                   Mohammad                   Thank you for the confirmation.           06:19 PM, 23rd Feb                   Mohammad                   We would like to inform you that we will escalate this issue to the courier team to expedite the collection process.           06:20 PM, 23rd Feb                     Alaa Ali                    Ok           06:21 PM, 23rd Feb                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:22 PM, 23rd Feb                   Mo
 hammad                   Is there anything else I can assist you with?           06:22 PM, 23rd Feb                     Alaa Ali                    Ok           06:22 PM, 23rd Feb                     Alaa Ali                    No thank you           06:23 PM, 23rd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:23 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747443