Subject: New Reply Received - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 14:23:45 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Refund  Ticket comment <div>Thank you for your assistance.</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 23 Feb 2023 at 12:26 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Sunita,<br><br>
</div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused to you and really sorry if we’ve taken longer than usual to get back to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that we have been notified by the team that your My Credit issue has been resolved.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We also checked and found that you used the AED 29.7 from the My Credit wallet in the order 9415771113 and the same is ready for pickup at the store.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you, kindly make sure to have your Emirates ID or Passport, during the pickup. <br> <br>Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process. <br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We also checked and found that you also used AED 43.875 from My Credit wallet in the order 9415862002 and once it will be ready for pickup you will get the notification for the same.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Again kindly accept our apologies.<br> <br>Feel free to get in touch with us for further assistance.<br>
</div>
</div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5728830