Subject: New Reply Received - Items to retern
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 06:12:05 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Items to retern  Ticket comment <div style="font-family: inherit; font-size: inherit; color: rgb(0, 0, 0)">
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مرفق لحضراتكم القطع التي يراد استرجاعها مع الكود</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 22, 2023 7:20 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Items to retern
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5739615</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5739615<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Khadija,<br>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We request you to kindly share with us the full names of the items which you received as damaged and we will create a return request for the same.<br>
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Looking forward to hear from you soon.<br>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012835092'>A73F78E4-9D6E-4F04-A4F4-1E00E489637C.jpeg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012835093'>559F9CFC-DA52-4569-8E50-C83D7E9CC689.jpeg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044012835094'>ED5EDF03-2E3E-4CC2-AE88-7FA625F7AADB.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5739615