Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 16:39:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           08:16 PM, 22nd Feb                     User                    It supposed to deliver today 22/2 not tomorrow 23/2           08:16 PM, 22nd Feb                     User                             08:16 PM, 22nd Feb                     User                    ?           08:16 PM, 22nd Feb                     User                    I ordered yesterday and the app tell me that my order will be delivered 22/2           08:17 PM, 22nd Feb                     User                    .?           08:21 PM, 22nd Feb                   Mohammad                   Good Evening Abdulrahman, Thank you for contacting Homecentre. My name is Khalid, I will be happy to assist you.           08:23 PM, 22nd Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8415741980.     
       08:25 PM, 22nd Feb                     User                    If the delivery will be tomorrow please let it before 12 pm ????           08:26 PM, 22nd Feb                   Mohammad                   As per the tracking details your order's expected delivery date is Feb 23, 2023.           08:26 PM, 22nd Feb                     User                    What time ?           08:27 PM, 22nd Feb                   Mohammad                   We cannot assure you about the timings but the driver will contact you on your registered mobile number prior to the delivery to arrange the time for delivery.           08:30 PM, 22nd Feb                   Mohammad                   We request you to kindly make sure to active your contact number.           08:30 PM, 22nd Feb                     User                    Ik           08:30 PM, 22nd Feb                     User                    Ok many           08:31 PM, 22nd Feb                     User                    Many thank         
   08:31 PM, 22nd Feb                     User                    please try to make the delivery before 12 pm           08:31 PM, 22nd Feb                   Mohammad                   We will try our best to deliver your order on priority.           08:34 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           08:35 PM, 22nd Feb                     User                    No           08:35 PM, 22nd Feb                     User                    thanks           08:35 PM, 22nd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           08:38 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744170