Subject: Ticket Assigned - Conversation with REDDY
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 16:05:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with REDDY REDDY                    Cash on delivery but I pay k net           07:49 PM, 22nd Feb                     REDDY                    No transfer money my knet           07:50 PM, 22nd Feb                     REDDY                    Also I cn buy tings any max center or only online           07:51 PM, 22nd Feb                   Mohammad                   Good Evening Reddy, Thank you for contacting Max, This is Khalid, How may I assist you today?           07:51 PM, 22nd Feb                     REDDY                    Please can you read msgi send already           07:52 PM, 22nd Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8415326995.           07:52 PM, 22nd Feb                     REDDY                    Ok I'm return already           07:52 PM, 22nd Feb                     REDDY   
                  I pay k net 9 kd           07:53 PM, 22nd Feb                     REDDY                    Yesterday I order again today I'm receive but I pay again 8.5 kd           07:53 PM, 22nd Feb                     REDDY                    What about my 9 kd return tings amount           07:53 PM, 22nd Feb                   Mohammad                   We have checked the order id 8415326995 and found that the order was cash on delivery hence the refund of 9 KWD has been processed on to your My Credit wallet.           07:56 PM, 22nd Feb                     REDDY                    So u are not transfer k net           07:57 PM, 22nd Feb                     REDDY                    That 9 kd how many months validity for shopping           07:57 PM, 22nd Feb                   Mohammad                   Kindly note that the My Credit wallet has no expiry date. You can use it whenever you want.           08:00 PM, 22nd Feb                     REDDY                    Ok           
 08:00 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           08:00 PM, 22nd Feb                     REDDY                    Not just online I cn buy Max show room or no           08:00 PM, 22nd Feb                     REDDY                    My credit I mean           08:01 PM, 22nd Feb                   Mohammad                   You can use My credit balance only online.           08:03 PM, 22nd Feb                     REDDY                    Ok           08:03 PM, 22nd Feb                   Mohammad                   You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           08:03 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           08:04 PM, 22nd Feb      
                REDDY                    Ok           08:04 PM, 22nd Feb                     REDDY                    Nothing thanku for ur time           08:04 PM, 22nd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful evening.           08:04 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744020