Subject: Ticket Assigned - Conversation with Mo hanafy
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 16:02:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mo hanafy Mo hanafy                    Good evening           07:48 PM, 22nd Feb                     Mo hanafy                    I made a return request and the package is returned 2 weeks ago and till now the refund is not processes           07:50 PM, 22nd Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?           07:51 PM, 22nd Feb                     Mo hanafy                    I made a return request and the package is returned 2 weeks ago and till now the refund is not processes           07:52 PM, 22nd Feb                   Mohammad                   We are sorry to hear that you still did not receive your refund.           07:53 PM, 22nd Feb                   Mohammad                   We have checked and found that your return items have been re
 ached at our warehouse but the refund not done till date.           07:54 PM, 22nd Feb                   Mohammad                   Kindly note that we will escalate this issue to the warehouse team to process the refund as soon as possible.           07:55 PM, 22nd Feb                     Mo hanafy                    I made the payment through tabby app would that make a diffrence           07:55 PM, 22nd Feb                     Mo hanafy                    Thanks a lot khalid           07:55 PM, 22nd Feb                   Mohammad                   Your refund will be done on the same payment method which you used at the time of placing the order.           07:57 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           08:00 PM, 22nd Feb                     Mo hanafy                    No that would be all u have been a great help khalid           08:00 PM, 22nd Feb                     Mo hanafy                    Have a goo
 d night           08:00 PM, 22nd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful evening.           08:01 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744001