Subject: Ticket Assigned - Conversation with Professional Safe Drive
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 14:54:35 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Professional Safe Drive Professional Safe Drive                    Hi           06:28 PM, 22nd Feb                     Professional Safe Drive                    Good evening           06:28 PM, 22nd Feb                     Professional Safe Drive                    I'm Rehman Mustafa  I have one complain           06:28 PM, 22nd Feb                     Professional Safe Drive                    I'm your regular customer  Every time I purchased my clothes from Max but this time I'm very disappointed ? I purchased one shirt from your Silicone Mall store  After wash Shirt Shrink Today I feel very embarrassed on my job due to short size of shirt ?           06:32 PM, 22nd Feb                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?           06:33 PM, 22nd Feb           
         Mohammad                   We are really sorry for the inconvenience caused to you.           06:34 PM, 22nd Feb                     Professional Safe Drive                    So now this is useless for me           06:34 PM, 22nd Feb                   Mohammad                   We request you to kindly share with us the image of the item showing issue so that we will forward the same to concerned team for the further course of action.           06:35 PM, 22nd Feb                     Professional Safe Drive                    My shirt size is  large           06:35 PM, 22nd Feb                     Professional Safe Drive                    It's shrink  so how can I define in image           06:38 PM, 22nd Feb                     Professional Safe Drive                    Did you see this gape  after wash           06:39 PM, 22nd Feb                     Professional Safe Drive                    Size went small after one wash           06:40 PM, 22nd Feb                   Moh
 ammad                   We request you to kindly share with us the following details too:  Your Name  - Your email id - Date and time of visiting the store - Full Name and address of mall - Your contact number  - Purchase receipt           06:41 PM, 22nd Feb                     Professional Safe Drive                    I don't have purchased receipt I lost           06:41 PM, 22nd Feb                   Mohammad                   Do you have the transaction screenshot with you?           06:45 PM, 22nd Feb                   Mohammad                   Kindly note that without the purchase receipt or the transaction id we will not be able to forward your issue to the concerned team           06:48 PM, 22nd Feb                     Professional Safe Drive                    [email-masked] 15 February near 1.00pm  Max Silicon Oasis 0543571338           06:50 PM, 22nd Feb                     Professional Safe Drive                    You can check my profile purchased time th
 ey asked my number           06:50 PM, 22nd Feb                   Mohammad                   We would like to inform you that we do not have the access to the store purchase details and this is the reason we asked you for the receipt.           06:52 PM, 22nd Feb                   Mohammad                   But still we will forward this issue to the store team to check the details and will update you via the email           06:53 PM, 22nd Feb                     Professional Safe Drive                    Ok thanks           06:53 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           06:53 PM, 22nd Feb                     Professional Safe Drive                    Thanks           06:53 PM, 22nd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:53 PM, 22nd Feb                     Professional Safe Drive                    ? 
           06:53 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743726