Subject: Ticket Assigned - Conversation with Chu
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 12:16:07 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chu Chu                    Hello!           04:03 PM, 22nd Feb                     Chu                    Why did it go back to “Placed”           04:03 PM, 22nd Feb                     Chu                             04:03 PM, 22nd Feb                   Mohammad                   Good Afternoon Marichu, Thank you for contacting Babyshop, This is Khalid, How may I assist you today?           04:06 PM, 22nd Feb                   Mohammad                   Thank you for sharing the order id.           04:07 PM, 22nd Feb                     Chu                    I still haven’t received a notification that my order is ready for collection           04:07 PM, 22nd Feb                     Chu                             04:07 PM, 22nd Feb                   Mohammad                   We would like to inform you that we have checked and found your order is ready for collect at the store Ibn Batuta Mall.           04:08 PM, 22nd Feb                     Chu                    can you give me a proof so i can show           04:08 PM, 22nd Feb                     Chu                    your app is not updated           04:08 PM, 22nd Feb                   Mohammad                   We would like to inform you, kindly make sure to have your Emirates ID or Passport, during the pickup.           04:08 PM, 22nd Feb                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:09 PM, 22nd Feb                     Chu                    okay SMS received thanks           04:09 PM, 22nd Feb                   Mohammad                   Thank you for your confirmation.           04:10 PM, 22nd Feb                   Mohammad                   We are really happy to hear it now you can visit the store and collect your order.           04:10 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           04:12 PM, 22nd Feb                   Mohammad                   Is there anything else I can assist you with?           04:13 PM, 22nd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           04:15 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5742987