Subject: New Reply Received - Hi.. my order wasnt processed hut its deducted from my account.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 12:05:55 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Hi.. my order wasnt processed hut its deducted from my account.   Ticket comment <img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjc1MjE1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uJyVlTkWsAICzkZgZFRfDRGJioa7x_mrX9sB6d7e1yw" data-id="2044012752150">Wow thats weird, i only have these two order nimbed<div>Numbers and 4178 is not one of them.</div>
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<div>My address is apartment 1206 princess tower dubai marina.</div>
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<div>Thank you<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 22 Feb 2023, at 2:45 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mabelle,<br><br>Thank you for shopping with us.<br><br>We'd like to confirm you that order 9415754178 has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>​We also checked and found that you have placed a new order with order id 9415754182 and it is out for delivery today. </div>
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<div dir="ltr">If in case you do not receive any call from our delivery partner till the end of the day, we request you to please share with us your updated address and contact number so as to assist you accordingly.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5741843