Subject: Note Added - [#5720484] Conversation with Amna Almheiri
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Feb 2023 10:12:04 +0000 (UTC)

Hi ,    Ravi Sankar Podiyattillam added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5720484    Subject:  Conversation with Amna Almheiri   Requester: Amna.a.aljarn    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear CS team</div>
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<div class="MsoNormal">As the item is out of stock, pls initiate the return</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<div>From: Bsu Wh Nursery &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, February 22, 2023 12:28 PM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;[email-masked]&gt;; Bsu Wml &lt;[email-masked]&gt;<br>
<b>Cc:</b> Ankkur Gupta &lt;[email-masked]&gt;; Christopher Kumar &lt;[email-masked]&gt;; Manjit Gurung &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5720484] - Conversation with Amna Almheiri</div>
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<div class="MsoNormal">Dear sir ,</div>
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<div class="MsoNormal">The below item is out of stock .</div>
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<b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002060'>Thanks &amp; Regards</span></i></b><b><i><span style='font-size:8.0pt;font-family:"Ink Free";color:#002060'>….</span></i></b><b><i><span style="font-size:20.0pt;font-family:Wingdings;color:#002060">?</span></i></b><b><i><span style='font-size:8.0pt;font-family:"Ink Free";color:#002060'></span></i></b>
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<div class="MsoNormal"><b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002060'>Tauheed khan</span></i></b></div>
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<b><i><span style='font-family:"Verdana",sans-serif;color:#002060'>Nursery</span></i></b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#000099'><br>
</span></i><b><i><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#002060'>Mob:055-9676342</span></i></b><b><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#1F3864'></span></b>
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<span style="color:#1F497D"><img width="99" height="38" style="width:1.0312in;height:.3958in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjc0MzgyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.2uqQznRRNmVAohxSBdcpZpVx6RMI7b2FJ1wycie_F10" data-id="2044012743824"><img width="135" height="30" style="width:1.4062in;height:.3125in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMjc0MzgyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uHJqkazadUntEAtZdk_SNsMY5cRybiWluK4PXru-kc8" data-id="2044012743826"></span><span style="color:#1F497D"></span>
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<div class="MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></div>
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<b>From:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 21, 2023 2:11 PM<br>
<b>To:</b> Bsu Wml &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bsu Wh Nursery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manjit Gurung &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5720484] - Conversation with Amna Almheiri</div>
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<div class="MsoNormal">Dear BS team</div>
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<div class="MsoNormal">Pls replace the same</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FFC000'>|
</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#FF9900'>|
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0D0D0D'>E-mail:
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b>From:</b> Ravi Sankar Podiyattillam <br>
<b>Sent:</b> Friday, February 17, 2023 10:11 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> FW: [#5720484] - Conversation with Amna Almheiri</div>
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<div class="MsoNormal">Hi Ankkur</div>
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<div class="MsoNormal">Pls approve</div>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Thanks &amp; Regards</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Ravisankar</span></b>
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<b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Landmark
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</span></b><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>FC Operations – Non Home
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>P.O. Box 17155</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>
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</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Dubai, United Arab Emirates
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#595959'>Mobile : +97150 2422178
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</span><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#F79646'>|</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#0099FF'><a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 16, 2023 8:02 PM<br>
<b>To:</b> Christopher Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5720484] - Conversation with Amna Almheiri</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi team <br>
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Problem Statement: Damaged item WWT<br>
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Order Date :  Feb 15, 2023<br>
Order ID: 9414805584<br>
Tracking ID: FP021523002133<br>
Item ID : 161249962 -- Joie Every Stages 4-in-1 Harness Car Seat - Grey (Ages 1 to 12 years)<br>
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Assistance Required: Customer is complaining that the item he received is damaged.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">PFA and kindly assist us in further course of action.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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