Subject: New Reply Received - Wrong item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Feb 2023 19:28:16 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Wrong item  Ticket comment <div dir="ltr"></div>
<div dir="ltr">Following up on my return item</div>
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<div>On 18 Feb 2023, at 4:06 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Nadine,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to help you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused. <br>
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We have forwarded your query to the concerned team to check the issue and we will get back to you as soon as any update will receive.</div>
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<div dir="ltr">We also would like to inform you that as you received the wrong item, we can only return and refund you for the same.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5726402