Subject: Re: Call Back Request
From: Mohammad Khalid <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 25 Mar 2023 04:43:08 -0700 (MST)

Hi Team, 

Problem Statement: Call Back Request 

Cx contact number : +971581407007 
Amount : AED 12 
cx's Name: Marwa Fouad 
cx's Email: [email-masked] 
Order id : 9419995830 

Assistance Required: Customer tried to place the above mentioned order and amount has been deducted from my credit but order was not placed and it is not reflecting in Hybris. 

Now cx want to connect with the Manager stating the name as Rawand he talked with or the even higher level of Manager. 

Kindly check and arrange a call back. 

Regards, 
Mohammad Khalid 

From: "Mohammad Khalid" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, March 17, 2023 6:01:16 PM 
Subject: Call Back Request 

Hi Team, 

Problem Statement: Call Back Request 

Cx contact number : +971581407007 
Amount : AED 12 
cx's Name: Marwa Fouad 
cx's Email: [email-masked] 
Order id : 9419995830 
Assistance Required: Customer tried to place the above mentioned order and amount has been deducted from my credit but order was not placed and it is not reflecting in Hybris. 

Now cx want to connect with the Manager stating the name as Rawand he talked with or the even higher level of Manager. 

Kindly check and arrange a call back. 

Regards, 
Mohammad Khalid