Subject: Ticket Assigned - Conversation with Catherine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 09:46:13 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Catherine Catherine                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi catherine, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0522109881            01:26 PM, 25th Mar                     Catherine                    Ok           01:26 PM, 25th Mar                   Mohammad                   Good Afternoon Catherine, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:36 PM, 25th Mar                   Mohammad                   Could you please confirm us if you are contacting us regarding the order id 9419206903?           01:38 PM, 25th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:41 PM, 25th Mar                   Mohammad                   Hi Catherine, I have not received a response from you still, please confirm if we are still connected?           01:43 PM, 25th Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:45 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5922079