Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 09:45:41 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Am waiting for my goods long time Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9421619603 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527264707            01:33 PM, 25th Mar                   Mohammad                   Good Afternoon Sadique, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:37 PM, 25th Mar                   Mohammad                   We see that you have placed your order 9421660240 on Mar 24, 2023.           01:40 PM, 25th Mar                   Mohammad                   And the expected date of collection of your order id today.           01:40 PM, 25th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           01:40 PM, 25th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           01:41 PM, 25th Mar                   Mohammad                   Is there anything else I can assist you with?           01:43 PM, 25th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:45 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5922073