Subject: New Reply Received - Wrong item delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:53:02 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Wrong item delivered  Ticket comment <div>The wrong item was refunded. It was shown on my credit. I ordered again yesterday and today it was delivered. For the 2nd time the item delivered was wrong... again.  I don"t know what to say to you anymore. Since nobody from your support team is looking at this matter seriously and also the one responsible for sending the order is blind or cannot read right , i will just leave  this matter since contacting you is useless and a waste of time. Don"t contact me anymore because you are not helping and just causing me stress. You are the worst online shop in qatar. </div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, Mar 23, 2023 at 4:40 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3520211468"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Cristina,<br><br>
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<div dir="ltr">Thank you for getting in touch with Centrepoint.<br><br>We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount QAR 179 in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account with your registered email address<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br><br>We hope this helps and have a great day. Stay Safe.</div>
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<div dir="ltr">If you are not able to view the refund in your My Credit wallet, kindly share with us the screenshot of the My Credit wallet section and we will do the needful for you.<br> <br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr"><div style="margin-top:0px">Thank You,<br style=""><span dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>Support Team</div></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5901770