Subject: Ticket Assigned - Conversation with Hetal Sanghavi Vasant
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 11:12:21 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hetal Sanghavi Vasant Hetal Sanghavi Vasant                    Hi           02:35 PM, 23rd Mar                   Mohammad                   Good Afternoon Hetal, Thank you for contacting Max, This is Khalid, How may I assist you today?           02:52 PM, 23rd Mar                     Hetal Sanghavi Vasant                    May i kno if my click and collect order will b ready to pick up today??           02:52 PM, 23rd Mar                     Hetal Sanghavi Vasant                    order id 8421330330           02:53 PM, 23rd Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:53 PM, 23rd Mar                   Mohammad                   Thank you for your patience.           02:54 PM, 23rd Mar                   Mohammad                   We see that you have placed your order on Mar 22, 2023 and the expected date of collection is today.           02:54 PM, 23rd Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:55 PM, 23rd Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:55 PM, 23rd Mar                     Hetal Sanghavi Vasant                    Since im travelling tonight was in a rush           02:55 PM, 23rd Mar                     Hetal Sanghavi Vasant                    Can i chk in the store           02:55 PM, 23rd Mar                   Mohammad                   We would like to inform you kindly do not visit the store till you receive any SMS.           02:59 PM, 23rd Mar                   Mohammad                   As per your query we will also forward the issue to store team to expedite the collection process.           03:00 PM, 23rd Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           03:00 PM, 23rd Mar                   Mohammad                   Is there anything else I can assist you with?           03:03 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:11 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5914309