Subject: Ticket Assigned - Conversation with Roshan
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 11:07:09 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roshan Roshan                    Hi           02:36 PM, 23rd Mar                     Roshan                    I have ordered a product online on 20th March for in -store pickup...it shows will be ready for collection on wednesday, but still didn't got any single updates           02:38 PM, 23rd Mar                     Roshan                    order #9420994493           02:39 PM, 23rd Mar                   Mohammad                   Good Afternoon Roshan, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:52 PM, 23rd Mar                     Roshan                    Hi Khalid           02:53 PM, 23rd Mar                     Roshan                    I have ordered a product online on 20th March for in -store pickup...it shows will be ready for collection on wednesday, but still didn't got any single updates           
 02:53 PM, 23rd Mar                     Roshan                    order #9420994493           02:54 PM, 23rd Mar                   Mohammad                   Thank you for sharing the order id.           02:56 PM, 23rd Mar                   Mohammad                   As  per the order details it is ready for pickup at the store.           02:56 PM, 23rd Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:56 PM, 23rd Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:56 PM, 23rd Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           02:56 PM, 23rd Mar                   Mohammad                   Is there anything else I can assist you with?           03:00 P
 M, 23rd Mar                     Roshan                    but i didn't got the SMS           03:03 PM, 23rd Mar                     Roshan                    Ok thank you           03:03 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:04 PM, 23rd Mar                     Roshan                    You too Khalid           03:04 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5914267