Subject: Ticket Assigned - Conversation with Mrs Abrar
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 10:08:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs Abrar Mrs Abrar                    Hello           01:52 PM, 23rd Mar                     Mrs Abrar                    I had ordered on 16th of March it was click and collect order           01:53 PM, 23rd Mar                     Mrs Abrar                    But I didn’t receive any mesg           01:53 PM, 23rd Mar                     Mrs Abrar                    Kindly update me           01:53 PM, 23rd Mar                     Mrs Abrar                    Order #9419990630           01:55 PM, 23rd Mar                   Mohammad                   Good Afternoon Mrs Abrar, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:56 PM, 23rd Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:59 PM, 23rd Mar                   Mohammad                   Thank you for your patience.           02:02 PM, 23rd Mar                   Mohammad                   As per order details your order is ready for pickup at the store.           02:02 PM, 23rd Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:02 PM, 23rd Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:02 PM, 23rd Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           02:02 PM, 23rd Mar                   Mohammad                   Is there anything else I can assist you with?           02:04 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:07 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913892