Subject: Ticket Assigned - Conversation with ...
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 09:57:35 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ... ...                    Hi           01:41 PM, 23rd Mar                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Babyshop, This is Khalid, How may I assist you today?           01:46 PM, 23rd Mar                     ...                    I make an order and the money is taken from my card           01:47 PM, 23rd Mar                     ...                    But babyshop sent me that tha payment didn't collect           01:48 PM, 23rd Mar                     ...                    Sorry, your payment didn't go through. Please try again at https://babyshop.app.link/ulWaV9RMoyb. Please contact your bank if any amount has been debited.           01:48 PM, 23rd Mar                     ...                    Sorry, Order 9421541112 was not processed successfully. Please try again or use Cash on Delivery at https:/
 /babyshop.app.link/hcRZ8lTMoyb           01:48 PM, 23rd Mar                   Mohammad                   We are sorry for the inconvenience caused to you.           01:51 PM, 23rd Mar                   Mohammad                   Please allow me a moment to check this for you.           01:51 PM, 23rd Mar                   Mohammad                   Thank you for you patience.           01:52 PM, 23rd Mar                   Mohammad                   We have checked and it appears that the following order number: 9421541112  was not placed successfully.           01:53 PM, 23rd Mar                   Mohammad                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9421541138.           01:53 PM, 23rd Mar                   Mohammad                   The payment has been captured only once from your account which is for the new successfully
  placed order 9421541138.           01:53 PM, 23rd Mar                   Mohammad                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           01:53 PM, 23rd Mar                   Mohammad                   Is there anything else I can assist you with?           01:55 PM, 23rd Mar                     ...                    Thanks for the feedback           01:56 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           01:57 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913814