Subject: Ticket Assigned - Conversation with Pooja Verma
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 08:37:33 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pooja Verma Pooja Verma                    Hi           12:24 PM, 23rd Mar                   Mohammad                   Good Afternoon Pooja, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:25 PM, 23rd Mar                     Pooja Verma                    Still not received this refund amount           12:26 PM, 23rd Mar                     Pooja Verma                    Same next day I returned this Order           12:26 PM, 23rd Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:29 PM, 23rd Mar                     Pooja Verma                    Okay ✅           12:29 PM, 23rd Mar                   Mohammad                   Thank you for your patience.           12:30 PM, 23rd Mar                   Mohammad                   We have checked and as we can see a refund of amount AED100 has been successfully processed on to Apple Pay dated on 3/22/23 for the order id 9420369872. An email notification regarding the same was sent to your email address.           12:30 PM, 23rd Mar                   Mohammad                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           12:31 PM, 23rd Mar                     Pooja Verma                    Okay ✅           12:31 PM, 23rd Mar                     Pooja Verma                    Still not credited in my credit account           12:31 PM, 23rd Mar                   Mohammad                   We request you to kindly wait for 7-14 days.           12:32 PM, 23rd Mar                     Pooja Verma                    Okay ✅           12:32 PM, 23rd Mar                   Mohammad                   And if the amount still not reflect back kindly get back to us and we will be happy to help you.           12:33 PM, 23rd Mar                     Pooja Verma                    Okay  Thank you           12:33 PM, 23rd Mar                   Mohammad                   Is there anything else I can assist you with?           12:33 PM, 23rd Mar                     Pooja Verma                    No thank you           12:34 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:37 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913310