Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 08:26:37 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello I ordered from two days for pick up           12:10 PM, 23rd Mar                     User                    I think there is mistake because the man that’s working in the storage told me you didn’t send my order !! And I paid it !!           12:11 PM, 23rd Mar                     User                    This is my order number           12:12 PM, 23rd Mar                   Mohammad                   Good Afternoon Athoub, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           12:16 PM, 23rd Mar                   Mohammad                   Thank you for sharing the order id.           12:18 PM, 23rd Mar                   Mohammad                   We have checked and found that your order is still not available to pickup at the store and we are sorry for this delay.           12:18 PM, 23rd Mar                   Mohammad                   Kindly note that we will forward the issue to the store team to make it ready for collection at the earliest.           12:19 PM, 23rd Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:19 PM, 23rd Mar                     User                    Ok the items that are not ready cancel it for refund           12:21 PM, 23rd Mar                     User                    and the rest I want to pick up today early at 4           12:21 PM, 23rd Mar                   Mohammad                   You will receive the SMS once the order will be ready for pickup.           12:23 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           12:26 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913241