Subject: Ticket Assigned - Conversation with Tatiana Isaza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 08:20:30 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tatiana Isaza Tatiana Isaza                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  tatiana isaza Bot:  Hi tatiana isaza, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421472537 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032323002169     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971542374863            11:49 AM, 23rd Mar                     Tatiana Isaza                    my order is already processed and It is supposed to be delivered on Saturday, do you think it is posible that the order is delivered today or maybe tomorrow? I mean I see in the app that the order is already shipped so maybe you guys can delivered today           11:53 AM, 23rd Mar                     Tatiana Isaza                    ?           11:54 AM, 23rd Mar                   Md                   Hi Tatiana, Good morning, Thank you for contacting Centrepoint. My name is Mohamed I will be happy to help you!           11:58 AM, 23rd Mar                     Tatiana Isaza                    Thank  you           12:01 PM, 23rd Mar                     Tatiana Isaza                    my order is already processed and It is supposed to be delivered on Saturday, do you think it is posible that the order is delivered today or maybe tomorrow? I mean I see in the app that the order is already shipped so maybe you guys can delivered today           12:01 PM, 23rd Mar                     Tatiana Isaza                    ?           12:01 PM, 23rd Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:10 PM, 23rd Mar                   Mohammad                   Thank you for your patience.           12:13 PM, 23rd Mar                   Mohammad                   We have checked and found that your order has been shipped and with the courier at this moment.           12:13 PM, 23rd Mar                   Mohammad                   Once the order will be out for delivery you will be contacted by the delivery agent to arrange the time for delivery.           12:14 PM, 23rd Mar                   Mohammad                   Is there anything else I can assist you with?           12:16 PM, 23rd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:20 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5913197